Maintenance & Support
Our Maintenance & Support plans are valid for one year from the date of purchase and can be extended annually. These plans provide access to Technical Support and Software and Maintenance Updates (Patches). We highly recommend extending the maintenance plan to ensure continuous access to the latest updates and support. Maintenance & Support Renewal is available for versions up to 5 years old.
Why Aren't Older Versions Supported?
Older software versions often have outdated system requirements, making it challenging for our technical support team to replicate the working environment. In most cases, issues are resolved by upgrading to the latest version. If you own a product that is several years old, we strongly encourage you to upgrade. To request an upgrade quote, please contact our sales team.